Terms & Conditions ez96
This document sets out the rights and responsibilities of all parties using the ez96 platform. Please read it carefully before registering or using any service on this website.
Core Principles
ez96's Commitment to Users
Our terms are built on transparency, fairness and user protection to ensure your betting experience is secure.
Account Security
Every ez96 account is protected by a multi-layered security system. Account holders are responsible for keeping their username and password confidential to prevent unauthorised access.
Deposit and Withdrawal Policy
All transactions are processed using verified payment methods. The minimum deposit is RM30 and the minimum withdrawal is RM100. Withdrawal processing time is typically between 5 and 30 minutes.
Bonus and Promotion Terms
The ez96 welcome bonus offers a 100% match of up to RM1,000 on your first deposit. Each bonus is subject to the specified wagering requirements before a withdrawal can be made.
Identity Verification
ez96 reserves the right to request identity verification at any time in accordance with international licensing requirements. Documents such as an identity card or MyKad may be required during the account review process.
User Responsibilities
Users agree to use this platform responsibly, comply with local laws, and not use any third-party software that could compromise the integrity of the games.
Customer Support
The ez96 support team is available 24/7 via live chat and email in both Malay and English. Any disputes relating to accounts or transactions will be handled fairly in accordance with this platform's policies.
These Terms and Conditions are effective from 1 January 2026. Continued use of the ez96 platform after this date is considered acceptance of all provisions contained herein.
Acceptance of Terms
By registering an account or using any part of the ez96 platform, you confirm that you have read, understood, and agreed to be fully bound by these terms and conditions. If you do not agree with any provision herein, you are not permitted to use this platform.
ez96 reserves the right to update or modify these terms at any time. Notice of changes will be displayed on this website. It is your responsibility to review the terms regularly. Continued use of the platform after any changes are made means you accept the updated terms.
ez96 services are only available to individuals aged 21 and above. Registration by individuals below this age limit is strictly prohibited and any account found to be in violation of this requirement will be closed immediately.
Registration and Account Management
Each user is only permitted to hold one account at ez96. Opening multiple accounts is a serious violation of these terms and may result in the closure of all such accounts as well as the freezing of any remaining balances.
- Information provided during registration must be accurate, complete, and up to date at all times.
- Your username and password are confidential — do not share them with any other party.
- ez96 is not responsible for any losses resulting from unauthorised access caused by the account holder's own negligence.
- Accounts may not be transferred, sold or lent to another person.
- Players are responsible for ensuring their account details are kept up to date whenever there is a change to their personal information.
ez96 reserves the right to request verification documents at any time as part of the Know Your Customer (KYC) procedure. Failure to provide the requested documents within the specified timeframe may result in the temporary suspension of the account.
Deposits, Withdrawals and Payments
ez96 supports a range of deposit and withdrawal methods that are popular among Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrencies such as USDT, BTC, and ETH.
The following are the general terms relating to financial transactions on the ez96 platform:
- Minimum deposit: RM30 for all payment methods.
- Minimum withdrawal: RM100 per withdrawal transaction.
- Withdrawal processing time: typically within 5 to 30 minutes once verification is received.
- All withdrawals will be processed to the same method as the original deposit unless specific circumstances require special approval.
- ez96 reserves the right to hold suspicious payments pending the completion of an investigation in order to protect the security of all users.
- Deposited funds may only be used for betting purposes and may not be used as a money transfer service.
Each user is responsible for ensuring that the bank account or e-wallet details provided are correct. ez96 is not responsible for payment delays or failures resulting from inaccurate information provided by the user.
Bonuses, Promotions and Wagering Requirements
ez96 offers various bonuses and promotions from time to time. All bonuses are subject to the specified wagering requirements and may not be withdrawn before those requirements have been fully met.
Welcome Bonus: Your first deposit is eligible for a 100% match bonus up to a maximum of RM1,000. This bonus must be wagered 20 times the bonus value before a withdrawal is permitted.
Examples of wagering requirement calculations:
- Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 20 = RM2,000
- Deposit RM2,200 → Bonus RM1,000 → Balance RM3,200 → Wagering requirement: RM1,000 × 20 = RM20,000
The general terms relating to bonuses are as follows:
- Only one welcome bonus is allowed per new user.
- Bonuses may not be combined with other promotions unless specifically stated otherwise.
- ez96 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
- If there is evidence of bonus abuse or system manipulation, ez96 reserves the right to cancel the relevant bonus and close the accounts involved.
The ez96 VIP programme offers weekly cashback starting from 0.2% for Bronze tier members up to 1.0% for Diamond tier members. VIP tier upgrades depend on your betting activity and loyalty to this platform.
Prohibited Conduct and Platform Use
Use of the ez96 platform must comply with the following guidelines at all times. The following actions are strictly prohibited and may result in immediate account closure:
- Using automated software, bots, or other tools to manipulate game outcomes.
- Collaborating with other players to exploit bonuses or the game system.
- Registering multiple accounts under different names or with false information.
- Attempting to access another person's account without authorisation.
- Providing false or misleading information during the registration or identity verification process.
- Using the ez96 platform for any illegal activity or involving money laundering.
ez96 reserves the right to investigate any activity suspected to be suspicious and to cooperate with the relevant authorities where required to comply with applicable legal requirements.
Account Closure and Suspension
Users have the right to close their account at any time by contacting the ez96 customer support team via live chat or email. Any remaining balance in the account at the time of closure will be returned to the user once the relevant conditions have been met.
ez96 reserves the right to suspend or close any account without prior notice in the following circumstances:
- Violation of any provision in these terms and conditions.
- Failed identity verification or information found to be inaccurate.
- Activity suspected to involve fraud, money laundering or a breach of the law.
- Instructions from the relevant authorities or regulatory bodies.
⚠️ If you feel you are having difficulty controlling your gambling habits, we encourage you to use the self-imposed betting limit feature available in your account, or contact the ez96 support team for further discussion. Betting should remain a form of entertainment only.
Limitation of Liability and Disclaimer
ez96 provides online betting services on an "as is" basis. This platform does not guarantee that the service will always be free from technical disruptions, system errors or temporary outages.
- ez96 is not responsible for any losses arising from technical disruptions, internet failures, or other external factors beyond the platform's control.
- The outcome of all games on the ez96 platform is final and may not be disputed unless there is substantial evidence of a technical error that can be verified by the system.
- ez96 does not bear any tax or tax liability that may apply to users' winnings under local laws.
Users acknowledge that betting involves financial risk and that ez96 is not responsible for any financial losses incurred while using this platform.
Applicable Law
These terms and conditions are governed by the laws of the jurisdiction where ez96 holds its international licence. Any disputes arising from the use of this platform will be resolved through the channels stipulated by the relevant licensing authority.
If any provision in these terms is found to be invalid or unenforceable under applicable law, only that provision will be considered void while all other provisions will continue to remain in full force.
ez96 operates under an international licence. Users are responsible for ensuring that their use of online betting services complies with the laws and regulations in force in their place of residence.
Contact Us
If you have any questions, concerns or complaints regarding ez96's terms and conditions, our customer service team is ready to assist you at any time.
- Email: [email protected]
- Live chat: Available 24/7 directly through the ez96 website in Malay and English
- Response time: We aim to address every enquiry promptly via live chat
We value all feedback from our users and are committed to ensuring your betting experience with ez96 runs smoothly and satisfactorily.
FAQ
Questions About ez96 Terms
Answers to the most frequently asked questions about the ez96 platform's terms and conditions.
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Enjoy a safe, fair and entertaining online betting experience. Your first deposit qualifies for a 100% match bonus of up to RM1,000.
For individuals aged 21 and above only • Gamble responsibly